mRemote has stopped working – solution found

Few days ago my mRemote stopped working by crashing with “mRemote has stopped working”.

I tried uninstalling, and reinstalling and nothing worked, so I left it like it for few days while using MSTSC !

Today i decided to see if i can understand what went wrong, so i ran PROCMON and followed the endless lines from bottom to up (to reduce my work), i saw that just after reading private config file under my user it failed

I edited the file user.config and saw that it was zero length (how come) and decided to delete it (maybe the issue related to failure on deserialization)

Luckily that did the job!

mRemote has stopped working – solution found mRemote has stopped working – solution found Reviewed by Ran Davidovitz on 11:01 AM Rating: 5

21 comments:

keith said...

I am having a simular issues on a vista PC, i removed all files and tried to re-install. when i run mRemote it says "mremote stopped working" not sure if you can help?

Ran Davidovitz said...

Its sound like the same issue, please search "%AppData%\Roaming\Felix_Deimel" for config file (user.config) and if its 0 - delete it

Anonymous said...

thank you- for posting this... I was having the same exact problem and this was the fix for me as well.

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Anonymous said...

Thank you! Thank you! Vista 32-bit same error.. Love mRemote.

Anonymous said...

Windows 7 x64 - same problem today. I thank you for posting this because it also fixed my problem (I'd even used a third party uninstaller to scrape out all remnants of the program before reinstalling, but apparently it missed this one file?!?!)

Anonymous said...

thank u guys

Anonymous said...

awesome thanks!

Anonymous said...

Dude... you just made my day with this fix. That was my problem too.

Manas said...

Life Saver!

Does anyone know what caused this?

Anonymous said...

Perfect fix! I've stopped hyperventilating. Thanks!

Carlos said...

Thanks so much Ran.

Chuck said...

Awesome, thanks for the fix!

Anonymous said...

I'm running Win7 64bit & yesterday evening I closed all Mremote sessions & closed the app.

This morning it wasn't starting anymore.

Removing the file user.config in C:\Users\[username]\AppData\Local\Felix_Deimel did not resolve the problem.

I found another Felix_Deimel folder in C:\Users\[username]\AppData\Roaming\

After removing the folder over there, Mremote was working again normally.

Anonymous said...

Thank you. Your answer is exactly correct. I got in this situation by running mRemote on a system that I was remotely logged into. During the transverse process of remoting to a system that is remoting it somehow caused the middle system to freeze. Hence corrupting mRemote.

LG said...

Thanks for this tip. I have a host of connections in my mRemote and this would have left me useless.

Anonymous said...

Thanks for the tips, issue solved :)

Anonymous said...

Thank you for helping me!!! :)

Anonymous said...

I am glad i did a search before i try to uninstall or reinstall. Your solution worked! THANK YOU! and Happy New year!

Anonymous said...

Eureka - you found it - thanks for posting - was driving me crazy -

Anonymous said...

Awesome, fixed it.

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